Posts tagged "Find out"

Are your employees happy? Here’s how to find out

September 15th, 2020 Posted by HCD, Design Thinking, The future, Employee Experience, Customer experience, coronavirus, family 0 thoughts on “Are your employees happy? Here’s how to find out”

Employee happiness and engagement has always been important, but with the disruptions 2020 has brought, it’s even more critical to keep in touch with your humans. Finding out how happy they are with various aspects of their work can make all the difference – including to how productive they are. Employee Happiness Surveys are just one way of getting the low-down on how happy your humans are.

Employee experience: the art of listening

September 8th, 2020 Posted by HCD, Design Thinking, The future, Employee Experience, Customer experience, coronavirus, family 0 thoughts on “Employee experience: the art of listening”

We live in a world where there is no shortage of communications methods. From simple phone calls to video conferencing to data-free mobile communications apps, it’s easy to get in touch with your employees, no matter where they are. But despite all these ways to get in touch with one another, many employees still feel like they aren’t being listened to – and it’s hurting those companies’ productivity.

The 5 most common UX mistakes you should avoid

September 2nd, 2020 Posted by HCD, Design Thinking, The future, Employee Experience, Customer experience, coronavirus, family 0 thoughts on “The 5 most common UX mistakes you should avoid”

There’s an extraordinary amount of focus nowadays on user experience (UX). You’ll see every marketing expert telling you that UX is the most important thing about your website… and they’re right. The way people experience your website has to be as good as possible. Otherwise, your website is not only not achieving its goal, it might be actively harming your business.

employee value proposition design

Designing your employee value proposition

August 25th, 2020 Posted by HCD, Design Thinking, The future, Employee Experience, Customer experience, coronavirus, family 0 thoughts on “Designing your employee value proposition”

There is only one situation in which your company does not need an employee value proposition (EVP): when you don’t have any employees. People make up the heart and soul of your business. They also make up its culture, brand and presence in the market, and can influence your customer experience in ways you cannot control. In this, the age of information, unhappy employees are more than happy to share their outrage at poor employment practices.

communication

Beyond the Whatsapp group – keeping in touch with employees

August 18th, 2020 Posted by HCD, Design Thinking, The future, Employee Experience, Customer experience, coronavirus, family 0 thoughts on “Beyond the Whatsapp group – keeping in touch with employees”

It’s hard to imagine, but just a couple of short decades ago, email was hailed as the ultimate breakthrough in company communications. It revolutionised the way the world kept in touch and did business, but it was only the beginning in a brand new way of reaching out.

user experience

Humanising the user experience

August 11th, 2020 Posted by HCD, Design Thinking, The future, Employee Experience, Customer experience, coronavirus, family 0 thoughts on “Humanising the user experience”

There are so many marketing terms out there that deal with online marketing – user experience, conversion rates, SEO – that it can get a bit confusing. That’s especially true if you’re just a small business trying to succeed, and trying to make the best of online marketing. But one thing we sometimes forget is that all those terms relate to the people on the other side of your connection.

future of employee experience

Redefining the employee experience

August 5th, 2020 Posted by HCD, Design Thinking, The future, Employee Experience, Customer experience, coronavirus, family 0 thoughts on “Redefining the employee experience”

Every company knows that there is a serious skills shortage in the marketplace, across most sectors and job types. Upskilling staff has been a high priority for both companies and government for more than two decades.

How to take your employee training online

July 28th, 2020 Posted by HCD, Design Thinking, The future, Employee Experience, Customer experience, coronavirus, family 0 thoughts on “How to take your employee training online”

Every company knows that there is a serious skills shortage in the marketplace, across most sectors and job types. Upskilling staff has been a high priority for both companies and government for more than two decades.

Tenaka | Blog

Riding the digital wave – taking business online

July 21st, 2020 Posted by Design Thinking, The future, Employee Experience, coronavirus, family 0 thoughts on “Riding the digital wave – taking business online”

“Is your business online?” This is one of the most loaded business questions of the digital age. Once upon a time (not too long ago), it meant, do you have a website; later, it came to include social media, doing a blog – the question really just meant, do you have an online presence.

The global remote work quick-change: Managing remote and blended teams

July 14th, 2020 Posted by Design Thinking, The future, Employee Experience, coronavirus, family 0 thoughts on “The global remote work quick-change: Managing remote and blended teams”

While remote work advocates have been encouraging companies to go remote or blended for several years, the Covid-19 pandemic and ensuing lock downs forced the issue, leaving many companies – and their employees – unprepared for a mass migration to remote work.