
What will the new normal actually look like?
November 18th, 2020 Posted by Bronwen Bartlett Uncategorized, HCD, Design Thinking, The future, Employee Experience, Customer experience, coronavirus 0 thoughts on “What will the new normal actually look like?”We’ve all used the term “new normal” many times. Sometimes it’s said with a distinct level of cringe, while others bear it like a talisman, evidence that, whatever it looks like, at least things will be “normal”. But, realistically, what is it going to look like?