OUR BLOG

Tribalshare

Everybody wants to be a thought leader in their industry. But so few actually put their thoughts down. Here are ours.
They’re a collection of views that will give you an insight on the way we think, the way we work and the way we approach business.

What will the new normal actually look like?

What will the new normal actually look like?

We’ve all used the term “new normal” many times. Sometimes it’s said with a distinct level of cringe, while others bear it like a talisman, evidence that, whatever it looks like, at least things will be “normal”. But, realistically, what is it going to look like?
Returning to the office – the way forward

Returning to the office – the way forward

As many countries enter their Covid-19 second wave, it’s clear that remote work features heavily in many businesses' future plans. But we don’t believe this spells the end of the traditional office or the 9 to 5. Even while some global mega-companies are making Work From Home (WFH) a permanent reality, others are planning a hybrid method. Yet others intend to bring either part of, or all of their workforce back into the office full time.
What user experience really means

What user experience really means

If you’ve had anything at all to do with your company’s website or social media presence in the last few years, you will have heard the term “user experience”, aka UX, bandied about. It’s the latest buzzword for how websites should be designed… or is it? Is UX just some passing craze like SEO? (PS, if you think SEO is over, we need to talk, seriously, like, now.)
Unhappy employees and your bottom line

Unhappy employees and your bottom line

It’s not a marketing mantra, it isn’t a management catchphrase, and it isn’t a cutesy way of saying, wouldn’t it be nice if everyone was happy. It’s a simple, indisputable fact that has been proven by multiple researchers. So why aren’t companies going out of their way to make their employees happy?
The employee journey – Your map to successful employee engagement

The employee journey – Your map to successful employee engagement

We’ve all heard the expression: “Life’s a journey, not a destination.” But do we really take to heart what that actually means? Every human that you’ve employed, or will employ, is on their own personal journey through life and their career. 
Talking to millennials, SA-style

Talking to millennials, SA-style

If you Google “how to speak to millennials”, you’re going to get a huge amount of information thrown at you. It will talk about how this generation values constructive feedback most, or want to advance their careers. But what we forget is that these articles, for the most part, are not talking about South African millennials.
Employee personas: The what, why and how

Employee personas: The what, why and how

The workplace as we have known it for the last several decades no longer exists, and it’s never going to be the same again. But there’s one fundamental thing that will never change: if you employ people, you want them to be as productive as possible. There are, of course, many ways to boost productivity, but most of them come down to one core principle - really understanding the humans who work for you.
How to design an employee value proposition

How to design an employee value proposition

Salary is no longer the primary way companies attract talent. Employee satisfaction has become far more important, especially when employees no longer fear the stigma of job-hopping.
UX done right… and wrong

UX done right… and wrong

What makes a website stand out? Is it the simple, clear navigation options? Easy-to-find information? Clear, attractive design that enhances the experience?
Are your employees happy? Here’s how to find out

Are your employees happy? Here’s how to find out

Employee happiness and engagement has always been important, but with the disruptions 2020 has brought, it’s even more critical to keep in touch with your humans. Finding out how happy they are with various aspects of their work can make all the difference - including to how productive they are. Employee Happiness Surveys are just one way of getting the low-down on how happy your humans are.
Employee experience: the art of listening

Employee experience: the art of listening

We live in a world where there is no shortage of communications methods. From simple phone calls to video conferencing to data-free mobile communications apps, it’s easy to get in touch with your employees, no matter where they are. But despite all these ways to get in touch with one another, many employees still feel like they aren’t being listened to - and it’s hurting those companies’ productivity.
The 5 most common UX mistakes you should avoid

The 5 most common UX mistakes you should avoid

There’s an extraordinary amount of focus nowadays on user experience (UX). You’ll see every marketing expert telling you that UX is the most important thing about your website… and they’re right. The way people experience your website has to be as good as possible. Otherwise, your website is not only not achieving its goal, it might be actively harming your business.
Designing your employee value proposition

Designing your employee value proposition

There is only one situation in which your company does not need an employee value proposition (EVP): when you don’t have any employees. People make up the heart and soul of your business. They also make up its culture, brand and presence in the market, and can influence your customer experience in ways you cannot control. In this, the age of information, unhappy employees are more than happy to share their outrage at poor employment practices.
Beyond the Whatsapp group – keeping in touch with employees

Beyond the Whatsapp group – keeping in touch with employees

It's hard to imagine, but just a couple of short decades ago, email was hailed as the ultimate breakthrough in company communications. It revolutionised the way the world kept in touch and did business, but it was only the beginning in a brand new way of reaching out.
Humanising the user experience

Humanising the user experience

There are so many marketing terms out there that deal with online marketing - user experience, conversion rates, SEO - that it can get a bit confusing. That’s especially true if you’re just a small business trying to succeed, and trying to make the best of online marketing. But one thing we sometimes forget is that all those terms relate to the people on the other side of your connection.
Redefining the employee experience

Redefining the employee experience

Every company knows that there is a serious skills shortage in the marketplace, across most sectors and job types. Upskilling staff has been a high priority for both companies and government for more than two decades.
How to take your employee training online

How to take your employee training online

Every company knows that there is a serious skills shortage in the marketplace, across most sectors and job types. Upskilling staff has been a high priority for both companies and government for more than two decades.
Riding the digital wave – taking business online

Riding the digital wave – taking business online

“Is your business online?” This is one of the most loaded business questions of the digital age. Once upon a time (not too long ago), it meant, do you have a website; later, it came to include social media, doing a blog - the question really just meant, do you have an online presence.
The global remote work quick-change: Managing remote and blended teams

The global remote work quick-change: Managing remote and blended teams

While remote work advocates have been encouraging companies to go remote or blended for several years, the Covid-19 pandemic and ensuing lock downs forced the issue, leaving many companies - and their employees - unprepared for a mass migration to remote work.
Effective communication with remote employees

Effective communication with remote employees

While some companies have been testing the waters of working from home for the last few years, nobody was quite prepared for the sudden need for widespread, global remote work. As a result, you and your teams may have encountered some difficulties in communicating effectively.