OUR BLOG

Tribalshare

Everybody wants to be a thought leader in their industry. But so few actually put their thoughts down. Here are ours.
They’re a collection of views that will give you an insight on the way we think, the way we work and the way we approach business.

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How can I help you?

How can I help you?

In attempting to automate, I find that companies often lean toward making it easier for themselves. For example, using telephone ...
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Imposter Syndrome

Imposter Syndrome

Impostor syndrome, as defined by Wikipedia, is a psychological occurrence in which an individual doubts their skills, talents, or accomplishments ...
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Eye of the Tiger

Eye of the Tiger

History is full of entrepreneurial stories where they were denied, mocked and kicked to the curb. Not once, not twice, ...
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Afternoon delight

Afternoon delight

We often use the phrase ‘delighting customers’ when talking about designing experiences. And I’ve often heard people contesting the phrase, ...
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Right in the feels...

Right in the feels…

Your employee experience is how people feel. How they feel when making mistakes. How they feel when speaking up and ...
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Keeping up with the magic

Keeping up with the magic

We have gone from “Wow! You have a fax machine!” to “Oh, you don’t have a fax machine?” to “Haha, ...
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Turn it up to 11!

Turn it up to 11!

Old school Metallica fans were up in arms recently over the recent influx of new Metallica fans after Eddie Munson’s ...
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Tiny choices

Tiny choices

There is a saying about life being between B and D (Birth and Death). So what is the C between ...
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To infinity... and beyond!

To infinity… and beyond!

At the beginning of the year, I read Mark Manson’s Subtle Art of Not Giving a F*ck (which I highly ...
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It’s personal. It’s always personal.

It’s personal. It’s always personal.

I’ve always thought that personal life should be (or simply is) separate from work life. I’ve now come to the ...
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The Dirty Prototypes

The Dirty Prototypes

The Dirty Prototypes. While also the name of a low-fidelity way of testing an idea with users, this is the ...
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Fake it til you make it

Fake it til you make it

If NASA had only interviewed astronauts with moon-walking experience, Neil Armstrong would’ve stayed at home (along with every other candidate) ...
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Are you asking the wrong questions?

Are you asking the wrong questions?

Understanding what you want to know and then framing your questions correctly is paramount to getting the right answers. This ...
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It's complicated...

It’s complicated…

I want my life to be simpler. I've read stories about Albert Einstein keeping a wardrobe of the same outfits, ...
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Are you the user... or the used?

Are you the user… or the used?

Forms of technology are usually created to make our lives easier and to save us time. And most tech these ...
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Give me faster horses, Henry!

Give me faster horses, Henry!

If you are wanting to enhance or completely reimagine an experience for your customers or employees. Or you're trying to ...
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Dance monkey, dance!

Dance monkey, dance!

I've read a lot of articles recently discussing the advantages of a full 'return to the office' policy. Employees can't ...
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What will the new normal actually look like?

What will the new normal actually look like?

We’ve all used the term “new normal” many times. Sometimes it’s said with a distinct level of cringe, while others ...
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Returning to the office - the way forward

Returning to the office – the way forward

As many countries enter their Covid-19 second wave, it’s clear that remote work features heavily in many businesses' future plans ...
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What user experience really means

What user experience really means

If you’ve had anything at all to do with your company’s website or social media presence in the last few ...
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