Chantel Botha, is the MD and founder of BrandLove, a customer experience design consultancy in Cape Town. She is passionate about customer experience and sees it as a blend of art, magic and science. We couldn’t agree more.
Welcome to Season 2 of Great minds design think alike! James is from Knowhouse, and we talk about the organisational changes that need to happen for innovation to take place, with a specific look at organisational design and leadership support in relation to business strategy
Alan is from Curios. We discuss how prototyping has changed his business, its relevance to organisational culture and the effect it has on collaboration and innovation. He’s passionate about design thinking education, especially in entrepreneurial and school environments.
In this episode we speak to Terry Behan, an expert in the application of design thinking to solve real issues. He shares with us some interesting projects where design thinking principles and methods have allowed him to pivot, and he defines the measurement of success on design projects.
In this episode, we talk to Martin Cheetham, co-owner of Tenaka. We talk about how design thinking has been incorporated into large organisations, as well as the definition and interpretation of design thinking and how design education has changed over the years, and how this needs to change even more.
In this episode we talk to Julia Makhubela – a consultant, and the owner of 54twentyfour who is passionate about disrupting human resources. She uses human-centred design methodologies and mindsets to create employee experiences that are inclusive: it’s about how we can be different together.
In this episode we speak to Iain Bryant from Future by Design, discussing the importance of innovation, listening and understanding customers points of view, as well as the context of design thinking in Africa to the rest of the world, and our unique challenges.
Madelein Taljaard, Experience Design Director for the payroll mid-market sector at Sage Global, talks about the challenges and solutions of creating globally diverse software development teams with a human-centred mindset and culture to design and develop tools based on real user data.
In this episode, we speak to Herman Singh from Future Advisory about innovation, creativity through adversity and his experience of product successes and failures. He talks about how innovation thrives on adversity and how that is helping build businesses in South Africa.
Jen is a design thinker and innovator with a background in IT and software development. In this episode we discuss how corporates miss opportunities for growth because of a reluctance to embrace the ‘non-traditional’ design thinking approach to problem solving.
Ulrich has an intense passion for design thinking and chats to us via a Zoom call for this episode. He is an experience designer at McKinsey and is the founder of Leftfield Lab. He shares his perspective on how creatives need to be more collaborative in working to solve problems, and the need to accept creatives in the strategy decision making process.
This being our first Great Minds Design Think Alike podcast, we thought it was important to talk about design thinking in everyday language – no jargon. And if there is jargon, we explain it. We encourage you to come back to this podcast whenever you feel a bit lost in the sometimes complex and always exciting world of design thinking.
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