In the world of hyper-competition, consideration of the user’s experience to increase engagement and conversions is critical. Here are my top 3 UX improvements.
Mobile first
- There are more than 6.1 billion smartphones in the world today.
- 62% of the people who faced difficulties shopping on mobile, will be less likely to shop from the same brand in the future.
Personalised Journeys
- 45% of customers will abandon a website if it doesn’t predict their needs. 70% of the people who are on the websites, love to read points made in bullets.
The faster the better
- Slow-loading websites cause customers to go to competitors.
- When the page loading speed is decreased from 8 seconds to only 2 seconds then it increases the conversions.
- Some reports suggest companies lose around 2.6% of their revenue because of the slow loading of websites.
- A 1-second delay can lead to a 7% reduction in expected conversions.
UX may seem a small thing but in reality, it plays the most important part in the initial step of attracting the consumer through to the conversion.