
Be brave enough to hear your consumers
October 23rd, 2019 Posted by Vikee Rayner HCD, Design Thinking, Customer experience 0 thoughts on “Be brave enough to hear your consumers”Let’s face it: it’s no longer just a good idea or a nice gesture to listen to your consumers: If you don’t, someone else will. You have to really listen and empathise with a person to design something that makes a difference.